Authentication:

  • Captcha enable our Bank to differentiate bots from authentic users to stop spammers from hijacking
  • One Time Password (OTP) is sent to your Registered Mobile Number (RMN) as a 2nd Factor of Authentication (2FA) for transactions
  • Virtual Keyboard is provided for logging to your net banking in order to prevent from key logger attacks.

Mobile Banking Security:

  • SIM binding and device binding helps identify trusted user and provides for greater security in mobile banking
  • Safe and secure- Equipped with advanced encryption and security technologies
  • Identify Wi-Fi while using Ai1 app- as someone may access your confidential data/information while using public Wi-Fi
  • Mobile Banking is disable for Jailbroken and Rooted devices
  • Prompt to periodically change your MPIN
  • Online Dispute Redressal (ODR) integrated in mobile banking for faster resolution of your grievances
  • Facility for enabling transaction limit

Internet Banking Security:

  • Captcha (picture of captcha) enable our Bank to differentiate bots from authentic users to stop spammers from hijacking
  • Transaction password & OTP
  • Prompt to periodically change your Login and transaction password

Perimeter Security:

  • 24/7 monitoring of all Bank servers and network devices

24/7 Transaction Monitoring::

  • Helps identify suspicious behavior in all channels of online banking, which could indicate financial crime occurring.
  • Monitoring and declining suspicious transactions based on Artificial Intelligence & Machine learning technologies
  • Real-time SMS notification to customer upon decline of such transactions
  • Notify the customer immediately via call to verify if the transaction is genuine (from number 080-4620 0400)

Customer Care:

  • 24*7 customer services are provided to customers to raise any issues and get quick redressal.
  • Our customer Care number is 1800-1030