• Text Size:
  • A+
  • A
  • A-
  • |
  • Color Theme:
  • canara bank
  • canara bank
  • Screen Reader Access

canara

  • About Us
    • Board of Directors
  • Financial Results
  • PMJDY and Financial Inclusions
  • Press Release
  • Tenders
  • E Auction Properties
  • Announcements
  • Ex-employees
  • Careers
Net Banking
  • Personal Banking canara
    • Savings & Deposits
    • Technology Products
    • Mutual Funds
    • Insurance Business
    • International Services
    • Card Services
    • Consultancy Services
    • Depository Services
    • Ancillary Services
    • Approved Housing Projects
    • How To Apply
    • Retail Loan Products
    • MSME Loan Products
  • Corporate Banking canara
    • Accounts & Deposits
    • Supply Chain
    • Loans & Advances
    • Syndication Services
    • IPO Monitoring Activity
    • Merchant Banking
    • TUF Schemes
    • Canara eTax
  • Investor Relation canara
    • Contact Us
    • Appeal to Physical Shareholders of Canara Bank
    • Download TDS Certificate for payment of Dividend FY 2021-22 Blinker
  • Canara Easy Fee
  • NRI Banking canara
    • Deposit Products
    • Loans & Advances
    • Remittance Facilities
    • Investment Facilities
    • Consultancy Services
    • Other Services
    • NRI News Bulletin
    • Contact Details
    • FAQs
    • FATCA / CRS - Self Declaration Form
  • Priority Portal canara
    • Schemes
    • RRB Section
    • Agri-Marketing
    • Agricultural Innovation Centre
    • Rural Development
    • CED for Women
    • Sustainable Development and Corporate Social Responsibility (SD-CSR)
    • Lead Bank
    • In Promotion Of Self Employment
    • RURAL DEVELOPMENT SCHEMES
    • SUPPORT INITIATIVES
    • Agriculture loan Application formats
  • Net Banking
  • MSME Banking
canara bank
  • About Us
    • Board of Directors
  • Financial Results
  • PMJDY and Financial Inclusions
  • Press Release
  • Tenders
  • E Auction Properties
  • Announcements
  • Ex-employees
  • Careers
  • Personal Banking canara
    • Savings & Deposits
    • Technology Products
    • Mutual Funds
    • Insurance Business
    • International Services
    • Card Services
    • Consultancy Services
    • Depository Services
    • Ancillary Services
    • Approved Housing Projects
    • How To Apply
    • Retail Loan Products
    • MSME Loan Products
  • Corporate Banking canara
    • Accounts & Deposits
    • Supply Chain
    • Loans & Advances
    • Syndication Services
    • IPO Monitoring Activity
    • Merchant Banking
    • TUF Schemes
    • Canara eTax
  • Investor Relation canara
    • Contact Us
    • Appeal to Physical Shareholders of Canara Bank
    • Download TDS Certificate for payment of Dividend FY 2021-22 Blinker
  • Canara Easy Fee
  • NRI Banking canara
    • Deposit Products
    • Loans & Advances
    • Remittance Facilities
    • Investment Facilities
    • Consultancy Services
    • Other Services
    • NRI News Bulletin
    • Contact Details
    • FAQs
    • FATCA / CRS - Self Declaration Form
  • Priority Portal canara
    • Schemes
    • RRB Section
    • Agri-Marketing
    • Agricultural Innovation Centre
    • Rural Development
    • CED for Women
    • Sustainable Development and Corporate Social Responsibility (SD-CSR)
    • Lead Bank
    • In Promotion Of Self Employment
    • RURAL DEVELOPMENT SCHEMES
    • SUPPORT INITIATIVES
    • Agriculture loan Application formats
  • Net Banking
  • MSME Banking
  • Home
  • PMJDY and Financial Inclusions
  • Photo Gallery
  • Photo Gallery
  • Pradhan Mantri Jeevan Jyoti Bima Yojana (PMJJBY) and Pradhan Mantri Suraksha Bima Yojana (PMSBY) scheme details
  • Details on Financial Literacy Centres (FLCs)
Got any Questions?
Call us Today!

Toll Free Numbers
(if dialed within India)

1800 425 0018
1800 103 0018
1800 208 3333
1800 3011 3333


Non Toll Free Numbers
(if calling from outside India)

+91-80-22064232

Customers are requested to call on our
mentioned Toll Free Numbers only for any
complaints/issues. Bank shall not be
responsible for any consequences arising
out of customers calling any other
unverified numbers.

Disclosure under RTI Act 2005


Right To INFORMATION ACT


Date of Updation: 04.01.2023

Keeping in view provisions of the RTI Act, we hereby provide the information as per terms of Sec. 4 of the RTI Act.

  1. DISCLOSURE UNDER SECTION 4(1) (B) OF THE RIGHT TO INFORMATION ACT, 2005

 

Section Nos.

Provision requirement

Information

4 .1.b.i

Particulars of its Organization, functions and duties

 

Name of Organisation: Canara Bank.
Head Office: 112, J C Road, Bengaluru, India – 560002.
Date of Establishment: 1906.
Ownership: Public Sector Bank.Click here for details
HEAD OFFICE ORGANISATIONAL STRUCTURE
Business
Functions: The primary functioning of the Bank is to Accept Deposits, to Lend for various activities & to do other Business as permitted under BR Act etc. Few of the scheme guidelines are as follows:

Deposits

Loans

Other Activities

Deposit Products
NRI Banking

Loan Products
Corporate Banking
MSME Banking
Priority Portal
Personal Banking
Rate of Interest

Insurance Products
Mutual Funds
PMJDY & Financial Inclusion
Remittance Facilities
Tenders
Sale Notices
Sale of Mortgaged Assets
Mega Auctions
Valuers / Auditors
Panel Advocates
Service Charges
Policies of Bank
Citizen Charter
Careers & Recruitment
Complaints

4.1.b.ii

The powers and duties of its officers and employees

The powers and duties of officers and employees are decided by the Board of Directors and in terms of Service Regulations and Memorandum of Understanding / agreements with majority Unions.
http://www.canarabank.com/media/7671/credit-sanctioning-powers.pdf

4.1.b.iii

The procedure followed in the decision making process, including channels of supervision and accountability

Different powers have been delegated by the Board of Directors to the officers at various levels for smooth functioning.

Branches receive applications for credit facilities and recommend to the appropriate sanctioning authority. All credit decisions approved by any sanctioning authority are reported to the next higher authority for control & review purpose.

There is a well defined organizational structure and clear system of accountability based on RBI / CVC guidelines. In order to exercise supervision and fix accountability / responsibility various control measures have been put in place. The system of exercising proper delegation of power and submission of control reports is in place and they are monitored by control officers and through internal inspection.

4.1.b.iv

The norms set by it for the discharge of its functions

Directions received from Ministry of Finance, Government of India, Reserve Bank of India and/or approved by the Board of our Bank are the guiding principles for discharging various functions.
Whether to sanction a loan or not, is the absolute discretion of the concerned sanctioning authority of the Bank and such discretion is exercised, after taking into consideration the relevant facts and circumstances of each case. (Refer point no. VII Shortcuts in RTI Act Main page)

4.1.b.v

The rules, regulations, instructions, manuals records, held by it or under its control or used by its employees for discharging its functions:

Best Practice Code (Manual of Instructions) on all our products, periodical circulars, Hand books, Policy Guidelines etc., is made available to all employees for discharging various functions.

These are all meant for internal circulation and cannot be shared with public.

However, certain information on Deposit, Loan & other Products, scheme guidelines, eligibility etc., are available at above mentioned links in 4.1.b.i.

4.1.b.vi

A statement of the categories of documents that are held by it or under its control:

Documents, as required under law, rules and regulations, such as, Balance Sheets, record of the staff, licenses obtained from RBI / other competent authorities for opening branches / offices etc., are held by the Bank. Annual Report / Quarterly Reports of our Bank are made available on our website:
Financial Results
Press Releases
Disclosures
Shares
Documents executed by customers / borrowers / guarantors, contracts with Third parties / etc.( These are all private information and of commercial value and cannot be shared with public).

4.1.b.vii

The particulars of any arrangement that exists for consultation with or representation by, the members of the Public in relation to the Formulation of its policy or implementation thereof.

Bank is inviting suggestions from employees. Good suggestions are being taken into consideration while formulating policies.

Market studies are being conducted as and when felt necessary and suggestions, opinions of public through survey are also considered while formulating policy.

Banks quarterly results and annual results / reports are published in the Banks website periodically for information of public as well as shareholders which would give an idea about the policies of the bank and implementation thereof.

Board of Directors, which formulates and implements its policy, also includes representatives nominated by Government of India.

As per present arrangement the Shareholders can raise issues concerning policies & give suggestions in the Annual General Meetings which can relate to the policy of the Bank.

4.1.b.viii

A statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public:

Boards of Directors are constituted under the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970.
Various committees as per the requirement of the Bank are formed as per the approval of Board or by the top management, as per the powers delegated by the Board.
Publics are not entitled to participate on the meetings of the Board / Committees and minutes are not accessible to Public.
The various committees of the Board are as hereunder-
Management Committee (MC)
Audit Committee (AC)
Risk Management Committee of the Board (RMC)
Committee of the Board for Monitoring Recovery (CMR)
Sub-Committee of Board for Monitoring the Progress in Implementation of Information Technology in the Bank (SCIT)
Sub Committee of the Board for Monetisation of Non Core Assets of the Bank (SCNC)
Sub Committee of the Board on Human Resources (SC HR)
Customer Service Committee (CSC)
Sub Committee of the Board to Review Classification of Willful Defaulter (SCRW)
Sub Committee of the Board for Business Plan Strategy (SC BP)
Special Committee for monitoring large value (SCF)
Committee of Directors (CD)
Stakeholders Relationship Committee of the Board (SRC)
Sub Committee of the Board for Monitoring the progress of achievement in Digital Transactions (SCDT)
Sub Committee for Sustainable Development & Corporate Social Responsibility (CSRC)
Sub Committee of the Board for Capital Planning Process of the Bank (SCCP)
Committee of Board (CB)
Remuneration Committee (RC)
Sub Committee of the Board to decide on Modalities of Qualified Institutional Placement (SQIP)
Sub-Committee of the Board for Voting for Share Holder Directors in Other Institutions (SCSH)
Nomination Committee (NC)
Sub-Committee of the Board for Evaluation of Bids from Empanelled   Consultants (SC EB)
Sub Committee of the Board for Rights Issue (SCRI)

4.1.b.ix

A directory of its officers and employees:

A directory of officers and employees with cadre, place of posting may be seen in following link. Efforts are made to keep the same updated from time to time.
List of Employees
Reservation Roster
Chief Liaison Officers
Internal Grievance Committee for Scheduled Caste and Scheduled Tribe Employees
Regulations

4.1.b.x

The monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations: 

Remuneration of the Chairman & Managing Director as well as the Executive Director of the Bank is fixed by the Government of India.
As regards the remuneration of other officers / employees, the same is fixed as per the service regulations / settlements reached with unions.

SCALES OF PAY FOR WORKMEN EMPLOYEES

SCALES OF PAY FOR OFFICER EMPLOYEES

4.1.b.xi

The budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursement made:

Not applicable to Canara Bank

4.1.b.xii

The manner of execution of subsidy programs, including the amounts allocated and the details of beneficiaries of such programs.

Not applicable to Canara Bank

4.1.b.xiii

Particulars of recipients of concessions, permits or authorizations granted by it:

Not applicable to Canara Bank

4.1.b.xiv

Details in respect of the information available to or held by it reduced in an electronic form:

Details of products and services offered by the Bank are made available on our website: Please  refer point no. 4.1.b.i.

4.1.b.xv

The particulars of facilities available to citizens for obtaining information, including the working hours of a library or reading room, if maintained for public use:

Canara Bank is not maintaining any Library/Reading Room for Public.

4.1.b.xvi

The names, designations and other Particulars of the Public Information Officers.

All Canara Bank Branch / unit Heads are designated as Assistant Public Information Officers to receive the RTI application and to forward the same to the concerned Central Public Information Officers  of the Region Office / Circle Office / Head Office as per Section 5(2) of RTI Act, 2005.

Central Public Information Officers (CPIOs) & First Appellate Authorities (FAAs) are nominated for all the 118 Regional Offices, 21 Circle Offices and for Head Office. Hence there are 140 CPIOs & 140 FAAs in our Bank to ensure prompt disposal of applications / appeals under RTI Act 2005.

Executives of the Rank of Scale-IV or above are nominated CPIOs and the Executives with one Scale above the Rank of CPIO are nominated as FAAs for Head Office, all Circle Offices & all Regional Offices.

Circle-wise & Region-wise list of Central Public Information Officers & First Appellate Authorities along with their Name, Designation, Office Address, Telephone number, e-mail Id are published in Bank’s website at the following link:
Details of CPIOs & FAAs

4.1.b.xvii

Such other information as may be prescribed:

1.       Details of third party audit of voluntary disclosure:

  • 2017-18
  • 2018-19
  • 2019-20
  • 2020-21
  • 2.       Formation of Committee on Suo motu disclosure of information under RTI Act in order to identify frequently sought information under RTI Act and publish the same on our website (w.e.f 21.01.2022):

    1.       CGM/GM, RL&FPL Wing(Transparency Officer)  : Chairman

    2.       CGM/GM, HR Wing                                                         : Member

    3.       CGM/GM, GA Wing                                                        : Member

    4.       CGM/GM, RM Wing                                                       : Member

    5.       CGM/GM, SP & D Wing                                                 : Member

    6.       CGCO, RBS & Compliance Wing                                  : Member

    7.       Executive Overseeing RIA Section, RL&FP Wing : Convener

     

    3.       Receipt & Disposal of RTI Applications & Appeals:

     

    RTI APPLICATION:

    YEAR

    RECEIVED

    DISPOSED OF

    2019-20

    5221

    5221

    2020-21

    3924

    3924

    2021-22

    2898

    2898

     

    APPEALS:

    YEAR

    RECEIVED

    DISPOSED OF

    2019-20

    349

    349

    2020-21

    549

    549

    2021-22

    601

    601

     

     

    4.       Training of CPIO/APIO:

    Bank is conducting Online Workshop on RTI matters for all the CPIOs and their supporting staff of Bank on yearly basis. Last workshop for FY 2022-23 was conducted on 15.07.2022 & 16.07.2022.

     

    5.       Bank has uploaded a host of information in Bank’s website with a view to provide maximum information in public domain e.g.Personal Banking, Corporate Banking, NRI Banking, Investor Relation, Financial Results, Tenders, E-Auction of properties, Careers, Contact us, etc. which can be accessed through www.canarabank.com.

     

    2. SUO-MOTU DISCLOSUREUNDER SECTION 4(2) OF THE RTI ACT 2005:

     

    1.

    Procurement Information

    https://www.canarabank.com/english/announcements/tenders/ 

    2.

    Transfer Policy for

    1. Officer
    2. Clerks /Special Assistant

    4

    Citizens Charter

    Click Here

    5

    Relevant Acts related to banking

    http://financialservices.gov.in/act-rule/Banking/Banking-Acts

    6

    COMPASSIONATE APPOINTMENT POLICY

    Click Here

     

    Address of Section/Wing at Head Office:
    C A N A R A B A N K
    HEAD OFFICE,
    RIA SECTION, RL & FP WING, 
    5TH FLOOR, “JEEVAN PRAKASH”,
    113-1 J C ROAD,
    BANGALORE – 560002.

    For further information / details visit website of Central Information Commission: www.cic.gov.in
    RTI Home

    Got any Questions?
    Call us Today!

    Toll Free Numbers

    1800 425 0018
    1800 103 0018
    1800 208 3333
    1800 3011 3333


    Non Toll Free Numbers
    (if calling from outside India)

    +91-80-22064232

    Customers are requested to call on our
    mentioned Toll Free Numbers only for any
    complaints/issues. Bank shall not be
    responsible for any consequences arising
    out of customers calling any other
    unverified numbers.
    • BCSBI's Code
    • Complaints
    • Customer Education
    • Regulatory Disclosures
    • RTI Act
    • Regulations
    • Browser Compatibility
    • Disclaimer
    • Screen Reader Accessibility
    • Sitemap
    • Official Language
    • Photo Gallery
    • Copyright Policy
    • Hyperlink Policy
    • Terms and Conditions
    • Privacy Policy
    • Website Security Policy

    Last Updated on: 15/07/2021 |   Visitors: 21434        

    © 2019, Canara Bank. All rights reserved