Canara Bank :: Call Centre Services

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CALL CENTRE

CALL CENTRE	1800 425 0018
CUSTOMER SERVICE SECTION SP&D WING, H.O., BANGALORE	1800 425 1906
ATM SWITCH ROOM HELP LINE	1800 425 6000 1800 425 7000
DEBIT / CREDIT CARD ENQUIRY	1800 425 2470

Toll free number: 1800 425 0018

From: BSNL and air tel service providers

Timings: 7 am to 9 pm all days in the week

Customers/non-customers can get the following information:

Product information on:

Deposits
Savings Bank Deposits	An account for everyone
Savings Bank Gold A/c	An account for High Networth Individuals
Can Saral	A No- frill Savings Bank a/c for common man
Can Champ	An exclusive account for Children
Canara Super Savings Salary A/c	Exclusively for Salaried class
Canara Flexi A/c	An account which fetches FD interest
Current Account	An account for Business needs
Can Premium Current Account	For High Networth Individual Traders, Businessmen
Kamadhenu Deposit	Deposit A/c for Higher returns
Fixed Deposit	Deposit A/c for Interest returning at regular intervals.
Ashraya Deposit	Deposit A/c for Sr. Citizens
Recurring Deposit	Systematic Savings Plan for Individuals
Special Recurring Deposit	Systematic Savings Plan for Institutions, Corporate, Govt. Undertakings
Can Bank Auto Renewal Deposit (CARD)	A/c which rotates the deposit to fetch higher returns
Can Tax Saver A/c	For Tax saving & Higher returns
Can Relax A/c	Pension plan for High Networth Individuals
NRE Deposits	Deposit A/c for Non- Resident Indians

Loans & Advances
Retail Loans:
Housing Loan	Loan for a dream House
Home Improvement Loan	Loan for Furnishing the House
Can Mobile	Purchase of Vehicle
Can Budget	Loan for Personal Needs
Teachers Loan	Loan for Personal needs of Teaching/Non- Teaching Staff
Can Pension	Loan for Pensioners
Can Site	Loan for Purchase of Residential Site
Can Mortgage	Loan against Security of Mortgage of Property
Can Rent	Loan against Rent Receivables
Doctor’s Choice	Loan to Doctors
Can Cash	Loan against approved Shares/Debentures/Mutual Funds
Swarna Loan	Loan against Gold Jewellery
Vidyasagar Educational Loan	Financial Assistance to needy & Meritorious Students

Miscellaneous:

Insurance Products

Mutual Fund Products

Debit Card

Credit Card

Electronic Funds Transfer (NEFT/RTGS)

Internet & Mobile Banking

Telebanking

E- Tax Payment

Forex Rates

Rate of Interest on Deposits

Rate of Interest on Advances

Any Where Banking

Enquiry on:

Branches/Extension Counter

ATM locations

Charges/Commission

In addition to the above, the customer of Core banking branch can get:

SB/CA/ODCC - balance enquiry, transaction enquiry, cheque status enquiry
Term Deposits/RD: balance enquiry, interest payment enquiry, renewal enquiry
Realisation of cheque sent in clearing
Enquiry on out station cheque sent for collection/discounted
Interest charged on CASA accounts - enquiry
Enquiry on standing instructions
CASA account statement request (periodicity) enquiry
TDS enquiry
ODCC - limit / interest information
Loan account liability information, statement request status, interest charged enquiry

For Demat Account-holders

Service Requests

Request for account statement – SB/CA/OD/CC
Clarification on excess/short interest/charges on CASA accounts
Clarification on interest paid on Term deposits
Request for Interest certificate for- deposits, TDS Certificate
Request for loan account statement, loan interest Certificate
Clarification on short/excess interest collected on loans
Internet banking - User Id/Pin not received, activating blocked pin, login problem
Tele banking - Pin not received, activation of blocked pin, regeneration of pin.
Non receipt of Debit card
ATM transaction discrepancy like, Cash not dispensed, Cash short dispensed, etc.
Request for activation of blocked Credit card
Credit card transaction discrepancy
Request for Credit card statement
Request for Credit card/renewal card/pin not received
Refund of Airline/IRCTC ticket cancellation not received
Funds not received/credited through NEFT/RTGS/VISA money transfer